Frequently Asked Questions
Enter your 4 digit code (2 Key) or Stay (3 Key) if staying in house
Call the DEPS office anytime Monday-Friday between 8am-5pm at (252)939-9500. You will need your monitoring password. You can also send an email to service@depsnet.com
- Call Affiliated Monitoring, (our monitoring partner) and put your system on test. You will need your password to do this. Their number is 1-844-341-3520.
- Set your Alarm the same way you would when you go to bed at night or leave for the day.
- Open a door or window to set the alarm off.
- Call Affiliated Monitoring back to check that they received signals and then ask them to take your system back out of test.
Enter your 4 digit code + chime (9 Key)
Enter your 4 digit code + off (1 Key)
Call the monitoring service at 1-844-341-3520. You will have to give them the pass code/password to cancel dispatch.